By Post Our postal address is...
Testvale Surgery
12 Salisbury Road
Totton
Southampton
Hampshire
SO40 3PY
To speed up the delivery of your mail please help us by using our Department Codes where available.
If you are requesting the following services please add the Department Code after "Testvale Surgery" - as in "Testvale Surgery, Dept. RPR" for repeat prescriptions.
RPR for REPEAT PRESCRIPTIONS
FOTS for FRIENDS OF TESTVALE SURGERY
NPR for NEW PATIENT REGISTRATIONS
Friends of Testvale SurgeryTelephone: 023 8086 2130
The Friends are a volunteer group of patients whose aim is to help with the care provided by the practice by offering support, transport and assistance, where possible, and by raising money for extra equipment and facilities for the surgery.
The Friends can provide patients with Travax travel information in a printout format so information is availablle for the nurses prior to attending travel clinics.
They welcome enquiries from patients interested in joining the group or offering help.
Please contact The Friends on 023 8086 6999
Comments and FeedbackWe always value your feedback, comments and suggestions for improvement. Please use the forms from the drop-down menu above to contact us by email.
You can use these forms to contact the Friends of Testvale Surgery with enquiries about the support and services they offer.
You can also contact the Webmaster about problems you encounter with the website and the Web Designers with suggestions for improvement or to let them know if you have found errors on any of our pages.
Please Note: These forms should not be used for official complaints or in regard to medical matters. For complaints please see the complaints procedure in the Administration Menu, and for medical matters please contact reception or your GP.
By Phone / Fax
Our phone lines are open from 8.30am to 6.30pm Monday to Friday (excluding public holidays).
Our telephone system is automated, please listen to the available options to help you get through to the correct department directly. Alternatively, please hold for a receptionist.
The phone lines tend to be at their busiest in the early morning, Please try to avoid routine calls at this time.
As calls come in they are put into a queueing system until there is a member of staff available to take the call. If you are held in a queue, please be patient and hold on. If you ring off you will lose your place.
Out of HoursTelephone: 0844 811 3060
Please reserve out of hours calls for emergencies only.
Out-of-hours calls are no longer taken by the doctors from the surgery, as this service is now provided by the Primary Care Trust.
By dialling the emergency number you will access the out-of-hours service.
In response to your request you may be asked to attend a walk-in centre. They are situated in Hythe Hospital, Lymington Hospital, Shirley, Southampton General Hospital and Totton.
We make every effort to ensure that the information provided is correct and up-to-date. If you notice anything that may be incorrect or no longer relevant, please let us know and we will correct the error.
