New Out of Hours Emergency Number -  111

New Out of Hours Emergency Number - 111

SPECIAL NOTICE: With effect from 22nd November 2012 the Out Of Hours Emergency Telephone Number will change to 111.




Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

Emergency Dental Helpline - 0845 050 8345

Emergency Dental Helpline - 0845 050 8345

If you have a dental emergency you should either contact your own dentist directly - or if you are not registered with a dentist, or cannot get in touch with them, contact the Hampshire & Isle of Wight Dental Helpline who can offer assistance and emergency treatment where necessary.

IMPORTANT !!! - Let Us Know If Anything Changes...

IMPORTANT !!! - Let Us Know If Anything Changes...


It is vital that you let us know if you change your address or contact details.  We may need to contact you in an emergency or to arrange appointments or visits.  If we don't have your correct details, we can't contact you with important information.

Zero Tolerance

Zero Tolerance

This practice supports the Governments' NHS Zero Tolerance Zone Campaign. GPS and their staff have the right to care for others without fear of being attacked or abused.  Violent patients will be reported to the police and struck off the GPs list.

Patient Access System Now Available...

Patient Access System Now Available...

Patients are encouraged to register...

The new Patient Access System will allow patients to order repeat prescriptions as well as book appointments online and more in the future. To register for this system or for more information, please click Here.

header-informationThis article appeared in our Surgery Newsletter - Issue 3.

Fun Down On The Farm - Be Aware and Be Safe

Many of you will remember the outbreaks of E. coli infection associated with animal petting farms last summer.

‘Open farms’ (or ‘petting farms’) provide a valuable recreational and educational experience for many people. As with many activities in life, visits to open farms can never be considered free from all risk – and one of the risks which needs to be understood by the visiting public is that of infection caused by the bacterium, E. coli O157.

E. coli O157 is a very infectious disease. Swallowing a small number of the bacteria can cause illness. While relatively rare in relation to the millions of visits paid to open farms each year, there must be no complacency as E. coli O157 can cause very severe complications in all age groups but especially in children under 5.

The Department of Health is promoting some straightforward public health messages about E. coli O157...

  • You should assume that all cattle, sheep and goats are infected with E. coli O157 bacteria, even if the animals look clean and healthy.
  • You can therefore pick up E. coli O157 by touching animals, fences and other surfaces and accidentally transfer the bacteria to your mouth.
  • Children, especially those under 5, are particularly vulnerable to E. coli O157 infection and are more likely to suffer very serious illness as a result.
  • Washing your hands thoroughly with soap andwater will reduce the chance of infection. Remember to wash your hands after touching an animal, before eating or drinking, and after removing clothing and shoes worn on the farm.
  • Children should be closely supervised to ensure that they wash their hands properly after contact with animals.

The following links may provide further information.

The National Farm Attractions Network

The Health Protection Agency E coli Page

NHS Choices - Facts about E-coli

HPA Guidance on Infection Control in Schools & Other Childcare Settings

Wikipedia page on E. coli 0157

...or you can search for 'e coli 0157' in your favourite search engine.

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Reception Hours

Mon - Fri 08:00 to 18:00
Sat / Sun & Bank Holidays CLOSED

(Closed Friday 1pm to 2pm.)

Phone Numbers

023 8086 6999
023 8086 6990
023 8086 6999
023 8066 3992
Friends of
023 8086 2130

Out-Of-Hours Emergencies

Out of Hours

The Out of Hours service operates between 6.30pm and 8.00am each weekday and 24 hours a day at weekends. If you require urgent advice outside of our working day please ring:


Please use the emergency service appropriately. If the doctor feels that a visit is not necessary, he or she may offer you telephone advice.

What to do in an emergency

If you have a serious medical emergency dial 999

During normal working hours

Please phone the surgery for advice.

Outside normal working hours

  • If you have a serious medical emergency dial 999
  • If your problem cannot wait until the surgery reopens you can contact the emergency doctor on the number listed above


CLICK HERE to go to the NHS Choices Service Locator Page.

Accident & Emergency Unit


Your nearest Accident & Emergency Unit (A&E) is located at Southampton General Hospital, Tremona Road. 


Minor Injuries Unit

m-i-uThe Minor Injuries Unit at Lymington New Forest Hospital serves our area.


Emergency Dental Service

dentalFor emergency dental care you can use the Hampshire Emergency Dental Service.